COVID-19 Related Changes to City Operations

The following operational changes are in place due to the COVID-19 pandemic:

Face Covering Requirement

The City of Isle of Palms has an emergency ordinance (ER 2020-14) in place requiring individuals to wear face coverings in retail and food service establishments. 

City Hall

General Government, Municipal Court, Building, Planning & Zoning

  • Staff is working regular business hours from 8:00 a.m. to 5:00 p.m. and are available via phone and email. 
  • Contact-less payment is available through the Virtual City Hall portal. 
  • The free t-shirt program has been suspended until further notice.
  • All permit applications, construction documents and plans can be submitted online via the Virtual City Hall portal. 
  • Citizens may drop-off paper plans, applications, submittals. A drop off box is available at City Hall, 1207 Palm Boulevard. 
  • Pick-up only available for approved plans and permits.
  • Business license renewals are available online via the Virtual City Hall portal. 
  • Other essential services available online at Virtual City Hall

Police Department, Fire and Public Works Departments

  • Police and Fire Departments continue with normal operations and continue taking necessary measures to protect personnel from exposure and infection of COVID-19. 
  • Administrative offices are limited to the public and walk-ins are not encouraged. Please call the non-emergency number at (843) 886-6522. 
  • Station and vehicle tours are suspended temporarily.
  • Residential and special parking permit applications must be submitted online at:
  • Household garbage, yard debris and miscellaneous collection services are operating on a normal schedule.  

Recreation Department

  • The Recreation Department is open.
  • The Cardio Room is re-opened with limited participation during normal business hours.
  • Fitness classes are available with limited participation. Citizens must sign up in advance. Call the Recreation Department at (843) 886-8294 for details.
  • Meetings with staff are by appointment only. Please call the Recreation Department to set up an appointment at (843) 886-8294.
  • The outside tennis and basketball courts are open.
  • The Bark Park is open.
  • All participants must practice social distancing and increased hand washing and sanitizing. 
  • If you are sick or have been around someone who has tested positive for COVID-19, please stay home.